By using this Site, you automatically signify your acceptance of these policies. If you do not agree to these policies, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
PAYMENTS Online: We use PAYPAL and Square
In person: Cash and all major Credit Cards via Square
CANCELLATIONS Cancellation of orders can be made within 12 hours. A full refund will be given for any said orders.
Wholesale Orders: Any order cancelled within 12 hours of placing order is redeemed from cancellation fees. Any order canceled after said 12 hour period is subject to a 25% cancellation fee to be paid within fifteen days of cancellation. Unpaid fees will be submitted to a collection agency after 90 days, the amount due will include all legal and agency fees.
SHIPPING All orders ship with Canada Post unless prior arrangements have been made. Please give sufficient time for shipping 3-4 weeks international and 1-2 weeks for Canada. All items ship from Canada.
Some countries require taxes and/or duties to be paid at customs, any fees are to be paid by the customer and will not be reimbursed or paid for by Nadbrad.
Customer is responsible for providing accurate information including, e-mail, shipping address, and billing information. If items are lost in mail due to wrong information no refund will be provided and Nadbrad will not be held accountable.
RETURNS AND EXCHANGES Returns and exchanges will be handled on a case by case basis. Requests must be submitted in writing within 7 days of arrival. All transportation charges are borne by the buyer on all returned or exchanged goods, unless Nadbrad Designs agrees otherwise. All returns must be shipped back within one week of accepted request.
Buyers are responsible for ALL SHIPPING COSTS (return shipping and new item shipping). If the item is not returned in its original condition (not washed or worn), the buyer is responsible for any loss in value. The exchanged item will not be sent until original item has been received back and new shipping has been paid. No claims for rebates, discounts or the like will be entertained by Nadbrad Designs in the event of slight color and quality variances due to computer screens and handmade uniqueness. Sale items and limited edition items cannot be exchanged/returned. Nadbrad will not be held responsible for neglect of care.
Please email with any request within 7 days of receiving item.
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers.
Revised October 2019